Last Updated: [Insert Date]
Welcome to Izibite Campus Delivery (“Izibite,” “we,” “our,” “us”).
By accessing or using our website, app, or services, you agree to the following terms and conditions.
Please read them carefully before using our platform.
By using Izibite, you confirm that you are a student, staff, or authorized user within our delivery area and that you agree to these Terms and Conditions.
If you do not agree, please do not use our services.
Izibite provides an online platform where users can:
Browse meals and build custom food combinations
Place orders for delivery within the campus
Make payments securely online or on delivery
We act as a facilitator between customers and our partner kitchens and delivery riders.
To place an order, users must create an account using a valid email address or student information.
You are responsible for:
Keeping your login details safe
Ensuring your information is accurate
All activity that occurs under your account
Izibite reserves the right to suspend or terminate any account that violates these terms.
All prices are listed in [your currency, e.g., NGN].
Orders must be confirmed before payment is processed.
We accept approved payment methods available on the platform.
Once an order is placed, it cannot be canceled after food preparation has started.
If payment fails or is declined, the order will not be processed.
Delivery is available only within the campus or specified areas listed on the website.
Delivery time may vary based on kitchen workload, location, and traffic within campus.
Users are responsible for providing correct delivery details (hostel name, phone number, etc.).
If the rider cannot reach you, your order may be marked as “Undeliverable” after 2 failed attempts.
Refunds are only applicable when:
An order was paid for but not delivered.
A wrong item was delivered, and the issue was reported within 30 minutes of receipt.
Refunds will be issued through the same payment method used for the order.
We do not issue refunds for taste preference or minor delays.
By using Izibite, you agree not to:
Harass or abuse riders, staff, or other users
Attempt to manipulate the system or fake orders
Use Izibite for illegal or fraudulent purposes
Violation of these terms may lead to suspension or permanent account ban.
Izibite respects your privacy.
We collect only necessary information to process your order (like name, contact, and location).
Your data will never be sold or shared with third parties except as required to complete deliveries.
See our Privacy Policy for full details.
Any promo codes or discounts offered by Izibite:
Are valid only during the specified time period
Cannot be combined with other offers
May be revoked if misused
Izibite may update, pause, or modify the service at any time — including menu changes, pricing, or delivery hours — without prior notice.
Izibite will not be responsible for:
Delays caused by weather, kitchen overload, or campus restrictions
User mistakes in delivery addresses or phone numbers
Food quality issues caused by third-party vendors
Our maximum liability shall not exceed the total price of the order in question.
All logos, images, and content on the Izibite platform are the property of Izibite and may not be used without permission.
For any questions or complaints about these Terms, contact us at:
📧 victor@izibite.com
💬 WhatsApp Chat: Available on our website
By continuing to use Izibite’s website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Izibite brings local vendors closer to you. Shop food, drinks, and essentials effortlessly while vendors grow their business through our all-in-one delivery platform.
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