Izibite.com
Last Updated: October 2025
Welcome to Izibite.com, a campus food delivery platform operated by Izibite Technologies.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our platform as a vendor, customer, or delivery partner.
1. Information We Collect
We collect information to help us provide smooth service delivery.
The data we collect includes:
a. Personal Information
When you register or use our services, we may collect:
- Your full name
- Email address
- Phone number
- Business/store name (for vendors)
- Delivery address (for customers)
- Bank account details (for vendor payments)
b. Automatically Collected Data
When you visit our platform, we automatically receive:
- Device and browser information
- IP address
- Location data (when enabled)
- Usage data (pages visited, time spent, etc.)
c. Order Information
We collect details about:
- Orders placed or received
- Payment and transaction history
- Delivery preferences
2. How We Use Your Information
Izibite uses collected information to:
- Create and manage your account
- Process and deliver customer orders
- Send notifications and updates about your order status
- Manage payments and commissions for vendors
- Improve platform performance and user experience
- Handle customer service and technical support
- Prevent fraud and ensure account security
3. How We Share Your Information
We respect your privacy — your personal data is never sold to third parties.
However, we may share information in the following cases:
- With delivery partners, to enable order fulfillment.
- With payment processors, to complete transactions securely.
- With regulatory authorities, if required by law.
- With technical service providers, who help us maintain the platform.
All partners are required to follow strict data protection policies.
4. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
This includes encryption, firewalls, and secure access protocols.
However, please note that no online platform is 100% secure, and users should protect their passwords and personal details carefully.
5. Cookies and Tracking
Our website uses cookies to:
- Improve your browsing experience
- Save login sessions
- Track website performance and analytics
You can disable cookies in your browser settings, but this may affect certain site features.
6. Your Data Rights (NDPR Compliance)
Under the Nigerian Data Protection Regulation (NDPR), you have the right to:
- Request access to your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (“Right to be Forgotten”)
- Withdraw consent to data processing
To exercise any of these rights, contact us at support@izibite.com.
7. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes stated above
- Comply with legal obligations
- Resolve disputes and enforce agreements
When data is no longer needed, it is securely deleted from our systems.
8. Vendor and Rider Information
For vendors and delivery partners:
- Business and contact details are used to manage your store or delivery account.
- Your name, store name, or location may be visible to customers when they place an order.
- Financial details (e.g., bank account info) are used only for payment processing.
9. Third-Party Links
Izibite may include links to other websites (for example, payment gateways or social media).
We are not responsible for the privacy practices of these third-party sites.
10. Children’s Privacy
Izibite does not knowingly collect information from children under 16 years old.
If we discover that a child has provided personal information, we will delete it immediately.
11. Policy Updates
We may update this Privacy Policy from time to time.
Updates will be posted on this page, and continued use of our platform after updates means you accept the new terms.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
📧 support@izibite.com
📱 0906 945 6975
📍 Yaba College of Technology, Lagos, Nigeria
By using Izibite.com, you agree to the collection and use of your information as described in this Privacy Policy.
